Frequently Asked Questions
Find answers to common questions about our premium home goods
What makes Big Fig products different from standard home decor?
We focus on heavy-duty durability and superior craftsmanship, ensuring our furniture and home essentials withstand the rigors of daily life while maintaining a premium aesthetic.
Do you offer assembly services for furniture items?
Yes, we offer White Glove Delivery for an additional fee, which includes professional assembly and removal of all packaging materials.
Are your materials sustainably sourced?
We are committed to ethical manufacturing. Most of our wood products are FSC-certified, and our textiles meet Oeko-Tex Standard 100 requirements.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer a warranty on your furniture?
We provide a comprehensive 5-year limited warranty on all structural components to guarantee the longevity of your investment.
How do I care for my Big Fig textiles?
We recommend machine washing on a gentle cycle with cold water and air drying to preserve the fiber integrity and color vibrancy.